Job Title: General Operations Manager
A prestigious and well-established private club in Lagos is seeking a seasoned and highly competent General Operations Manager to oversee daily operations, ensure exceptional service delivery, and implement strategic initiatives that drive growth and member satisfaction. This is a senior leadership position, ideal for a candidate with extensive experience in the hospitality sector, particularly in Quick Service Restaurants (QSR) or high-end hotels.
Location: Lagos
Job Type: Full-Time
Industry: Hospitality / Club Management
Salary: ₦700,000 – ₦1,000,000 Monthly Gross (Based on Experience)
Application Deadline: June 16, 2025
Key Responsibilities:
- Lead and manage the overall operations of the club, including F&B services, guest relations, facilities management, and staff performance
- Develop and implement operational strategies aligned with the club’s vision and objectives
- Ensure compliance with health, safety, and service standards at all times
- Foster a culture of excellence, teamwork, and professionalism among staff
- Liaise with department heads to ensure seamless coordination across all service areas
- Oversee budgeting, procurement, and cost control to optimize efficiency
- Maintain excellent member relations and handle escalated inquiries or concerns
- Analyze performance data and generate reports for the Board or Management
Requirements:
- Minimum of 10 years of progressive experience in the hospitality industry (preferably in QSR or luxury hotels)
- Bachelor’s degree in Food Science & Technology, Hotel Management, or related fields
- An MBA or equivalent business qualification is an added advantage
- Relevant certifications in hospitality management, food safety, or operations
- Strong leadership, interpersonal, and strategic thinking skills
- Proficiency in operations software and modern hospitality tools
Compensation Package:
- Competitive Salary: ₦700,000 – ₦1,000,000/month (based on experience)
- Health Maintenance Organization (HMO)
- Pension Plan
- Annual Leave Allowance
- A professional and growth-oriented environment
How to Apply:
Qualified candidates should send their updated CV to eezsconsulting@gmail.com with the job title as the subject of the email.
🕓 Application Deadline: June 16, 2025